PRIVACY POLICY

Last Updated: 01/03/2025

 

GETTMI (“we”, “us”, or “our”) is committed to protecting the privacy and personal data of individuals who interact with our website and our services. This Privacy Policy describes how we collect, use, disclose, and protect personal data when you access our website (www.gettmi.com), use our services, engage with our marketing communications, or interact with us in any other way. By accessing or using the Site, or by purchasing products or services from us, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy.

 

This policy also outlines how we safeguard personal data in accordance with applicable data protection and privacy laws, including, where relevant, the UK General Data Protection Regulation (“UK GDPR”), the EU General Data Protection Regulation (“EU GDPR”), and other applicable international legislation such as California Consumer Privacy Act (CCPA).

 

Information We Collect

a.     Information You Provide Directly

Contact and Registration Information:

When you register for an account, complete a transaction, or engage in the purchase of our products or services, we may collect certain personal data, including but not limited to your full name, email address, telephone number, billing and shipping addresses, payment details, demographic data, and any other information you voluntarily provide. This data is collected to facilitate your use of our services, process your orders, and personalise your experience in accordance with applicable data protection laws.

 

Payment Information:

When you make a purchase of goods or services, you may be required to provide certain payment-related information, which may include, but is not limited to, your credit or debit card number, card expiration date and other sensitive billing-related data depending on your chosen payment option. We use third-party service providers to handle payments for us and they will receive your payment card information.

 

Communications:

If you choose to contact our Customer Care team, we may collect additional personal information from you. This may include, but is not limited to, your full name, email address, and the content of any messages, attachments, or additional data you choose to provide. For quality assurance, training, research, service improvement, correspondence with our Customer Care representatives may be recorded and/or retained in accordance with applicable data protection laws.

 

b.     Information Collected When You Use Our Platform

We may collect the following categories of personal information automatically when you access or interact with our website or services. This may include, but is not limited to:

 

Cookies and Similar Technologies - We and selected third-party partners utilise cookies, pixel tags, and other tracking technologies to enhance user experience, enable functionality, and deliver targeted advertisements. These technologies may collect information about your behaviour across multiple websites and services over time. Session cookies expire when your browser is closed, whereas persistent cookies remain stored on your browser for future visits. You can manage your cookie preferences via your browser settings. For detailed information, please refer to our Cookie Policy.

 

Usage Information - We gather information regarding your interactions with our services to better understand usage patterns and improve functionality. This includes the pages or content you access, searches you perform, purchases, and the dates and times of your activity. We may also derive information or draw inferences about you based on information we collect. For example, based on your browsing or purchasing activities, we may infer your purchasing preferences.

 

Location Information – We may receive your general geographic location based on your Internet Protocol (IP) address or similar identifiers. This data may help us tailor your experience or comply with applicable regional legal requirements. We may also derive information or draw inferences about you based on information we collect. For example, based on your IP address, we may infer your approximate location.

 

Feedback Information - We may collect any data that you submit through user ratings, reviews, and other feedback mechanisms available through our platform. We may collect this data on our platform to help infer your views on products/services purchased.

 

Device Information - We collect data about the device and software used to access our services, including, but not limited to, IP address, browser type, operating system, device model and manufacturer, mobile carrier, device identifiers, advertising identifiers, application installation data, and push notification tokens.

 

c.     Information from Third Party Services

We may also receive personal information about you from external sources, including:

 

Integrated Third-Party Services - If you choose to link or authenticate through a third-party service, we may receive your profile information and other associated data, as governed by the privacy settings of the third-party service.

 

Marketing and Data Providers - We may obtain supplementary demographic or behavioural information from trusted marketing partners, data brokers, or analytics providers to enhance our understanding of our customer base and improve our services.

 

How We Use Your Information

 

We use cookies, pixels, and local storage to support functionality and deliver personalized experiences. See our Cookie Policy for more information. We collect and process your personal data solely for lawful and legitimate business purposes, including but not limited to:

●        Order Fulfilment and Customer Support: To process, fulfil, and manage orders, facilitate returns, handle exchanges, and respond to customer service inquiries or complaints.

●        Personalisation and Recommendations: To tailor your user experience by providing personalised content, product recommendations, and browsing suggestions based on your preferences and purchase history.

●        Operational Communications: To send transactional messages, including order confirmations, shipping notifications, account updates, and service-related notices.

●        Marketing and Advertising: To deliver promotional emails, newsletters, SMS marketing communications, and personalised advertisements, where you have provided consent or where permitted by law.

●        Analytics and Website Optimisation: To analyse website traffic, user engagement, browsing behaviour, and overall platform performance in order to improve our functionality, content relevance, and services.

●        Service Improvements: To develop new features, enhance our services, conduct surveys or research, and refine customer-facing tools and interfaces.

●        Legal Compliance and Risk Management: To detect, investigate, and prevent fraud, abusive conduct, violations of our Terms of Service, or other harmful activities, and to comply with applicable legal obligations, regulatory requirements, or law enforcement requests

 

How We Share Your Information

We may share your information with the following categories when you access or interact with our website or services:

 

Compliance with Laws and Law Enforcement

We may access, retain, and disclose your personal information if, in our sole discretion, we determine such action is reasonably necessary or appropriate to:

• Comply with applicable laws, regulations, legal processes, or enforceable requests, including, but not limited to, subpoenas, court orders, or requests from public or law enforcement authorities.
• Respond to your inquiries or requests for customer support.
• Enforce our Terms of Use, investigate potential violations thereof, or detect, prevent, or otherwise address fraud, security, or technical issues; or
• Protect the rights, property, or personal safety of GETTMI, its users, or the public, as required or permitted by law.
  

For the avoidance of doubt, we reserve the right to disclose your personal information in instances where you post or transmit any content through the Services that is illegal, objectionable, abusive, or in violation of our terms or policies.

 

Affiliates and subsidiaries

We may disclose your information with our affiliates and subsidiaries for any of the purposes described in this Privacy Policy.

 

Vendors and Service Providers.

We may disclose any information we receive with vendors and service providers retained in connection with the provision of our Services.

 

Third Party App Integrations.

If you connect a third-party application to our Services, we may disclose information with that third party.

 

Analytics and Advertising Partners

We use and work with third party analytics and advertising services to collect and process certain analytics data. These services may also collect information about your use of other websites, apps, and online resources. For more information about interest-based advertising or analytics, and to learn about options for opting out of having your web browsing information used for behavioural advertising purposes, please visit www.aboutads.info/choices or, if you are in the EU, www.youronlinechoices.eu. You can also access any settings offered by your mobile operating system to limit ad tracking,

 

Customer Relationship Management and Marketing Communications
We utilise a range of marketing and customer engagement tools, including customer relationship management (CRM) platforms to facilitate the secure storage and use of personal data for direct marketing purposes. These platforms collect and process personally identifiable information such as your name and email address for the purpose of segmenting, personalising, and delivering targeted and personalised marketing campaigns/content. All processing activities are conducted in accordance with applicable data protection legislation and this Privacy Policy. Any personal data you provide to us, or that we collect through your interactions with our services, will be used solely to offer and improve our products, services, and customer experience.

 

Approved Consent - We may disclose your information with your permission or at your direction.

 

Merger, Sale, or Other Asset Transfers.

In the event that GETTMI undergoes a business transition, such as a merger, acquisition, reorganization, consolidation, sale of assets, financing, dissolution, or other similar corporate transaction, we may disclose or transfer your personal information to relevant third parties, including prospective or actual acquirers, legal and financial advisors, or service providers, as necessary for the purpose of evaluating or executing such transaction. Any such transfer will be conducted in accordance with applicable data protection laws. Following the completion of any of these events, your personal information will remain governed by the terms of this Privacy Policy in effect at the time of the initial collection, unless you are notified otherwise and provided an opportunity to exercise any applicable rights.

 

Notice Related to Financial Incentives: 

GETTMI may offer financial incentives to customers who opt in to receive our communications, such as marketing or promotional emails. These incentives may include, but are not limited to, exclusive discounts, promotional codes, early access to product launches, or other similar benefits. In connection with these financial incentives, we may collect personal data from you, such as unique identifiers (e.g., email address) and commercial information (e.g., purchase history or interactions with our marketing content). This data allows us to tailor our promotional efforts and provide you with relevant offers. Your participation in a financial incentive program is entirely voluntary and may be withdrawn at any time. You may opt out of receiving these communications by following the unsubscribe link in our emails. You may also contact us at privacy@gettmi.com to opt out. In accordance with applicable data protection laws and where applicable, any additional terms and conditions specific to a particular financial incentive will be provided at the time of sign-up.

 

Your Privacy Rights and Choices

Depending on your jurisdiction and subject to applicable data protection laws (including the UK GDPR, EU GDPR, and other relevant regulations), you may have the following rights in relation to the personal data we process about you:

●        Right of Access: You may request confirmation as to whether we process your personal data and, where that is the case, access to a copy of such data (including, where applicable, to support your right to data portability).

●        Right to Know: You may request details regarding the categories of personal data we collect, the sources of that data, the purposes for which we process it, and the categories of third parties with whom it is shared.

●        Right to Rectification: You may request that we correct or complete any inaccurate or incomplete personal data we hold about you.

●        Right to Erasure: You may request the deletion of your personal data, subject to certain legal exceptions.

●        Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

To exercise any of these rights, please submit your request to us via email at privacy@gettmi.com with the subject line “Privacy Request.” If we decline your request, you may appeal our decision by resubmitting your request with the subject line “Appeal Privacy Request.” If you remain dissatisfied after the appeal, you may have the right to lodge a complaint with your relevant supervisory authority.

 

Opt-Out Options for Cookies & Tracking and Advertising Technologies

As outlined in the sections above, we engage certain third-party service providers and platforms to deliver targeted advertising based on your browsing activity and inferred interests. Under applicable privacy legislation—including the UK Data Protection Act, EU GDPR, California Consumer Privacy Act (CCPA), and similar frameworks—some of these activities may be deemed the “sale” or “sharing” of personal data or “targeted advertising.”

You have the right to opt out of the sale, sharing, or use of your personal data for targeted advertising purposes. You may exercise this right by:

●        Visiting our Privacy Choices page, or

●        Enabling a legally recognised opt-out preference signal (e.g., Global Privacy Control) when visiting our platform.

 

How to opt out of targeted advertising, sharing, and sales

 

Managing Your Account and Data

You may request to access, update, correct, or delete your account information at any time by contacting us at privacy@gettmi.com. If you wish to close your account, we will process your request in accordance with applicable laws, and any remaining data will be retained only to the extent required by law or for legitimate business purposes.

 

Marketing Communications.

If you no longer wish to receive marketing communications from GETTMI, you may opt out at any time by clicking the "unsubscribe" link included in the footer of any promotional email we send. Please note that even if you opt out of marketing communications, you may still receive non-promotional emails from us, such as those relating to your account, order confirmations, delivery notifications, or other transactional matters.

 

Data transfers

The personal data we collect may be transferred to, stored, and processed in jurisdictions outside your own, including the United States and other countries where data protection laws may differ from those of your jurisdiction. In such cases, we will implement appropriate safeguards to ensure that any international data transfers comply with applicable data protection laws, including the UK GDPR and EU GDPR.

You may contact us as specified in the "Contact Us" section to obtain a copy of the safeguards we use to transfer personal information outside of the European Economic Area, United Kingdom or Switzerland.

 

Data Retention

We retain personal data only as long as necessary to fulfil our purposes as outlined in the privacy policy. Retention periods are assessed based on service necessity, legal requirements, and business need or as permitted under applicable law.

 

Data Protection 

GETTMI takes the confidentiality, integrity, and availability of personal data under its control seriously. We implement and maintain appropriate technical and organisational measures designed to safeguard personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access. These measures are proportionate to the risks presented by the processing, the nature of the personal data, and the context in which it is collected. Our security protocols are aligned with industry standards and are reviewed and updated periodically to ensure ongoing compliance with applicable data protection laws, including but not limited to the UK GDPR, EU GDPR, and relevant domestic legislation.

 

Children’s Privacy

Our Services are not intended for children under the age of 16. We adhere to the Children's Online Privacy Protection Act ("COPPA") and will not knowingly register or otherwise collect personal information from any child under the age of 16. If you have reason to believe a child under the age of 16 has provided us with personal information, please contact us immediately at privacy@gettmi.com and request that such information be deleted from our records.

 

Updates To This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated Date.” Where legally required, we will notify you of significant changes before they take effect. Please refer to this Privacy Policy on a regular basis.

 

CONTACT US

 

If you have any questions regarding this Privacy Policy, or if you wish to exercise any of your data protection rights, you may contact us using the details provided below. Additionally, if you have concerns about our data handling practices, including our methods of collection, use, disclosure, or your consent preferences, please contact: privacy@gettmi.com.